Billy is very intuitive about the "status" of the patients. He tells me who really needs him.
We visited one patient who was near death, he went in and touched her hand …and layed down, as if willing to wait and be there…
Another time a patient was extremely upset and stressed, he again went in and waited by her wheelchair until she reached out to him…she became calm and peaceful. Amazing. – Wendy Ewing (Willow Tree Hospice)